Key Personnel:
Since the year 2000, Chairmania Enterprises has
been the leading tent hire service provider. 
It is the one stop shopping
for all your party needs!
Chairmania Enterprises is located off Lusaka Road , industrial area on Chepkorio Road . We have a built up area of more than 10,000 sq ft which is required for storage and proper cleaning of tents, chairs, tables, table cloths etc. Over the years, we have supplied various clients with quality merchandise and meticulous service. We continue to grow every year and add to our already large inventory.
Customer Support
Quite simply we care. We recognise that a
well served client is a happy one - our clients value the level of
service we provide during the busy run up period to an event.
Team
We have a committed and skilled work force which we
carefully manage and deploy to maximise the benefit for our clients. Our
aim is to provide the highest quality of waiting staff to meet all the
expectations and needs of our clients. First impressions will set the
mood, and consequently the success of the occasion. Our staff, who all
undergo an extensive training course that includes health and safety,
and basic food hygiene instruction are always at hand to make sure that
everything is in place for your occasion.
This ensures that the event we put on is carefully monitored and delivered at every stage from planning to finishing touches.
Partnership and Team Work
Chairmania views its clients as partners who
we work alongside to achieve spectacular results. We know that if we
afford our clients full access to our considerable events production
resource their enjoyment of the event will be enhanced and consequently
contribute significantly to the success of the event.
One-Stop Shop
We are happy to manage many or only a few of
the aspects of your event. We have satisfied customers who only employ
us for the hardware/basic elements right across to the other end of the
spectrum where they receive a full 'turn key' service.
Value - Cost - On Budget
Tailor made services.
We are committed to working with the client, creating tailor made solutions to suit each of their requirements.
1. Analyse the Client's Needs
We like to start the whole planning process by finding out as much about the proposed event/s as possible. Whilst this would include the more obvious things like numbers, the date etc, we are also very keen to understand the style, feel and atmosphere required.
We aim to have a clearly stated objective for each event, one that may involve several targets or may only have one. This allows us to focus upon the major factors in the design process.
We contribute our own ideas aimed at supporting the event objectives whilst listening carefully to the client's specific requirements.
If the client does not already have a suitable location we can suggest one or several and check that they meet the key criteria for the particular event.
2. Evaluate the Options
We are able to work very quickly on a project, applying an event feasibility study if required, and focusing swiftly upon the best likely marquee solution for the event.
At this stage we would provide a fully costed draft proposal, where we endeavour to highlight all the possible/likely costs, and offer suggestions as to how the budget can be most effectively allocated.
Once the client has received the initial proposals, typically a process of discussion would then follow, where we take on board and act upon the client's reaction to our suggestions. Amended proposals and further consultation follow, until the client is satisfied that the product is right for them and Chairmania are the company for their event.
3. Plan the Event
The appropriate team of professionals is then set up. This team works together in the planning stage as each member brings individual skills to the table.
The equipment is provisionally booked against the time period involved.
Sub-contractors are also booked, and detailed schedules drawn up so that our in-house team (and the client where required) have a timetable of equipment, delivery and collection timings.
Thorough lighting and electrical plans are drawn up. At this stage there will also be measures taken to address any potential legislative issues concerning fire, health & safety or environmental health.
Delivery and removal schedules are confirmed at the earliest stage possible with the client.
4. Deliver on our proposals
We operate our own fleet of vehicles to ensure on time delivery and collections.
We also like to build contingencies into our schedule so that any problems (such as adverse weather conditions) do not disrupt the event. We genuinely believe that our experience and advice will prove invaluable, very often saving time, unnecessary stress and money, and most importantly paying dividends in the form of a faultless event.
5. Review the Event
After each event we carry out both internal and external reviews to try and extract thoughts from our clients and our crew on the event, and suggestions for improvement in ANY area of our operation. We also communicate extensively both formally and informally, with other suppliers/contractors to the event which often helps bring to light less obvious areas which we can improve upon.
We genuinely enjoy being involved in events, and we believe this enjoyment rubs off on the events themselves. We have thus endeavoured to stay on the cutting edge of technology by maintaining a system that can integrate innovative developments as they occur in the highly competitive tent hire business. Consequently, we continually search for advice on our existing services and new products to provide our clients.
